bdbajee 18 Privacy Policy

1 Introduction and Scope

This privacy policy applies to the bdbajee 18 website and all services associated with it. When you create an account, log in, place a bet, or use any service on bdbajee 18, you are considered to have accepted the terms of this policy.

All general rules for using our services are described in detail in our Terms and Conditions. This privacy policy serves as a supplementary document to that.

bdbajee 18 provides services only to individuals aged 21 or older. Information from minors is not knowingly collected. If we become aware that information from a minor has been collected, it will be deleted immediately.

2 What Information Is Collected

2.1 Registration and Identity Information

When you open an account on bdbajee 18, we collect your name, date of birth, mobile number, email address, and the password you provide. For account verification, information from your national identity card or other identity documents may also be requested.

2.2 Financial Information

During deposit and withdrawal processes, your payment method details — such as your bKash, Nagad, or Rocket number and bank account information — are collected. This information is used only to complete transactions and is kept secure via SSL encryption.

2.3 Usage and Technical Information

Details of how you use the platform — which pages you visited and for how long, which games you played, which device and browser you used to connect, and your IP address — are collected automatically. This information is used to improve service quality.

2.4 Cookie and Tracking Information

Our website uses cookies. Cookies are small data files stored on your device that help remember your login status, provide a personalised experience, and analyse site performance. Cookies can be disabled from your browser settings, though some services may not function correctly if you do so.

3 Purpose of Using Information

bdbajee 18 uses your information for the following purposes:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To determine eligibility for bonuses, promotions, and rewards.
• To provide customer support via live chat and email.
• To ensure platform security and prevent fraud.
• To meet legal obligations and resolve disputes.
• To analyse and improve service quality.

Your information will not be used for any purpose beyond those described above. Your consent will be obtained before sending marketing messages, and you may withdraw that consent at any time.

4 Sharing and Disclosure of Information

bdbajee 18 does not sell or rent your personal information to third parties for commercial purposes. Information may be shared in the limited circumstances described below:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, technology infrastructure, and customer support. These partners receive only the information necessary for their specific tasks and are required to comply with our privacy standards.

4.2 Legal Requirements

If disclosure of information is required to comply with a court order, a lawful request from a government authority, or applicable law, such disclosure may be made.

4.3 Business Transfer

If bdbajee 18's business or any part of it is transferred to another organisation, collected user information may also form part of that transfer. You will be notified in advance in such a case.

5 Data Storage and Security

Your information is stored on secure servers. All data is transmitted using SSL (Secure Socket Layer) encryption technology, which prevents unauthorised access by third parties.

We apply industry-standard security measures — such as firewalls, access controls, and regular security reviews. However, no method on the internet is completely secure, so we also advise you to keep your password safe and not share it with anyone.

Your information will be retained for as long as your account is active or as needed to provide services. Due to legal obligations, some information may be kept for a defined period even after an account is closed.

6 Your Rights

As a member of bdbajee 18, you have the following rights:

• Right to Access: You may request to see what information we hold about you.
• Right to Correction: If there is any error in your information, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though some information may be required to be retained for legal reasons.
• Right to Restrict Processing: In some cases you may request that the processing of your information be restricted.
• Right to Withdraw Consent: Consent given for marketing communications may be withdrawn at any time.

Send any requests relating to these rights to our support team. We will respond within a reasonable time after receiving your request.

7 Responsible Gaming and Use of Information

bdbajee 18 monitors your account activity to help ensure responsible gaming. If a member's playing pattern appears concerning, we may take supportive steps — such as recommending that limits be set or temporarily pausing the account.

Our Responsible Gaming policy contains detailed information on this topic and explains what tools are available to help you keep your gaming under control.

8 Cookie Policy

8.1 Essential Cookies

These cookies are essential for the website to function correctly. They are used to keep your login session active, carry out security checks, and remember your preferences.

8.2 Analytical Cookies

Analytical cookies are used to understand the number of visitors to pages, the most-used sections, and site performance. This information helps improve the service.

8.3 Functional Cookies

These cookies are used to save your language preference, theme settings, and other personalisation choices. Disabling them may mean some features are unavailable.

You can manage cookies at any time from your browser settings. Most browsers provide cookie controls under "Settings → Privacy".

9 Third-Party Links and Services

Game providers — such as Evolution, Pragmatic Play Live, JILI, and PG Soft — integrate their own services into the bdbajee 18 platform. These providers operate under their own privacy policies.

bdbajee 18 is not responsible for the policies of third-party services. You are advised to read the privacy information of any third-party service before using it.

10 Changes to the Policy

bdbajee 18 reserves the right to change or update this privacy policy as needed. If any significant changes are made, notice will be given via the registered email or on the site.

If you continue to use the platform after changes have been made, it will be assumed that you have accepted the updated policy. If you do not agree with the changed policy, please contact the support team to close your account.

You can visit our FAQ section for answers to general questions about our services.

11 Contact and Complaints

If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact our support team. We are available 24 hours a day, 7 days a week in both Bengali and English.